In Case of Accident…

Insist on Genuine Mazda Parts

1. Can I maintain the quality without using Genuine Mazda Collision Parts?
Not really. The majority of auto repair shops stated that the quality of imitation parts are "somewhat worse" to "much worse" than genuine parts. Keep in mind that Genuine Mazda Collision parts are made using the same high standards used for your Mazda's original parts.

2. Will my S.G.I. automatically specify Genuine Mazda Collision Parts?
Not all the time. A substantial number of auto repair shops stated that insurance adjusters insist that imitation parts be used to keep costs low. Parts of "like kind and quality" may be sufficient for insurance companies because they cost less. The fit, finish, and corrosion protection may not be the same as the high standards set by Mazda.

3. Do imitation parts equal the quality of Genuine Mazda Collision Parts?
More than likely not. The majority of auto repair shops stated that compared to genuine parts, imitation parts don't fit as well, don't have the same quality, and are more difficult to install. Critical Genuine Mazda Collision Parts are made from double-sided galvanized steel, and are coated with special primers for exceptional durability.

4. Is there a warranty on Genuine Mazda Collision Parts?
Yes. Our Replacement Warranty and the new car Rust Protection Warranty, which includes parts and installation labour, cover genuine Mazda Collision Parts. Remember, significant costs may be incurred if "lifetime warranties" of imitation parts do not include installation labour.

5. Do I have the right to know?
Yes. You have the right to know what replacement parts are being used. Ask for proof that "like kind and quality" parts can equal Genuine Mazda Collision Parts. Chances are, they won't. Keep your Mazda a Mazda with Genuine Mazda Collision Parts.

You have a right to know. Ask your insurance agent for Genuine Mazda Collision Parts. When you make your claim, ask your service representative what kinds of parts are being used to repair your car. If genuine Mazda Collision Parts aren't being used, ask why. Ask your service representative for proof that imitation parts equal the quality and carry the same warranty as Genuine Mazda Collision Parts. Ask to see your bill, and check it to make sure that only Genuine Mazda Collision parts were used. Because you have the right to enjoy Mazda quality for as long as you own your Mazda.

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You can e-mail us by choosing one of the following options:

1 - New Vehicles:		usedcars@mainwaymotors.com
2 - Used Vehicles:		usedcars@mainwaymotors.com
	New & Used Vehicle Manager, Jeff Wall:	jwall4@mainwaymotors.com
3 - Business Office:	F & I Manager, Rob Friesen:	rfriesen@mainway.mazda.ca
4 - Service Department:	Service Manager, Shane Reiber:	sreiber@mainway.mazda.ca
5 - Parts Department:	Parts Manager, Darrell Beesley:	dbeesley@mainway.mazda.ca
6 - General Info:		mainway@mainwaymotors.com

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